Privacy Policy

Introduction

VocalEdge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and company name, that you voluntarily give to us when you register with us or when you choose to participate in various activities related to our services. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of our services.

Derivative Data

Information our servers automatically collect when you access our services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our services.

Voice Data

When you interact with our voice-enabled AI services, we may collect and process voice recordings and transcripts of your interactions. This data is used to provide and improve our services.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our services to:

• Create and manage your account
• Provide and deliver the products and services you request
• Process transactions and send you related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Provide customer service and support
• Monitor and analyze trends, usage, and activities in connection with our services
• Improve our services, marketing efforts, and user experience
• Develop new products, services, features, and functionality

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights Regarding Your Data

You have certain rights regarding your personal data:

• The right to access information we hold about you
• The right to request correction of your personal data
• The right to request deletion of your personal data
• The right to object to processing of your personal data
• The right to data portability
• The right to withdraw consent

Children's Information

Our services are not directed to children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

VocalEdge
123 Market Street, Suite 400
San Francisco, CA 94105
Email: privacy@vocaledge.com
Phone: +1 (415) 555-1234